Shipping and payment
1. METHOD OF PAYMENT FOR GOODS
1.1. The buyer has the option to pay for the ordered goods by choosing one of the following methods on the website of the online store www.bymilash.com:
a) payment by credit/debit card via the seller's website (via Stripe);
b) payment via PayPal;
c) payment via ApplePay.
1.2. The buyer chooses the method of payment for the ordered goods when placing an order.
1.3. Payment transactions are protected by encryption.
2. DELIVERY TIME
2.1. The delivery time of the ordered goods depends on the place and method of delivery (see point 3) as well as the chosen method of payment for the ordered goods (see point 1.1.).
2.2. The ordered goods are ready for shipment to the buyer (expedition) as a standard within 36 hours of payment of the order. The seller will send the ordered goods to the buyer only after the full purchase price (including the price for the selected delivery method) has been credited to the seller's bank account.
2.3. The Seller will immediately inform the Buyer about the shipment of the goods ordered by him by sending this information to the Buyer's provided email address, which he provided to the Seller for the purposes of their mutual business relationship (processing the order in question).
2.4. The delivery time of the shipped goods is stated in point 3. The delivery person (DPD, Packeta, or Slovak Post for foreign orders) is responsible for meeting the delivery time of the shipped goods according to the selected delivery method chosen by the buyer when placing the order.
2.5. In the event of non-delivery of the shipped goods to the buyer within the delivery period, the buyer is obliged to immediately contact the seller, who will provide the buyer with maximum cooperation in clarifying the reason for the non-delivery of the shipped goods by the delivery person.
2.6. The Seller is not responsible for damage or loss of goods sent to the Buyer by the delivery person.
2.7. Information on the delivery time of the shipment is indicative. The seller is not responsible for any later delivery of the shipment, especially if it was caused by factors beyond the seller's control, e.g. delay on the part of the carrier, failure to accept the shipment by the buyer, delay on the part of the customs office and customs negotiations in the buyer's country, etc.
2.8. The Seller is not liable for damages to the Buyer caused by the Buyer's inefficiency in accepting the shipment (failure to accept the shipment). In the event of non-delivery of the shipment to the Buyer due to the Buyer's inefficiency, the Seller is entitled to compensation in the amount of EUR 3 including VAT for return delivery of the shipment by Packet and EUR 5 including VAT for return delivery by DPD. This amount must be paid directly to the Buyer or will be deducted from the refunded amount for the purchase of the goods.
3. TRANSPORTATION AND DELIVERY OF ORDERED GOODS
3.1. The seller sends the ordered goods to the buyer via the shipping company DPD, Packeta or Slovak Post.
3.2. Estimated delivery time to selected countries (in working days from the date of shipment):
Slovakia:
DPD - 1 business day from the time the parcel is picked up by the courier.
Packet - 2-3 business days from the time the shipment is handed over to the collection point.
Slovak Post - delivery time for shipments abroad can be found at: https://www.posta.sk/sluzby/balik-svet
3.3. The delivery price is automatically calculated based on the delivery address specified by the buyer when placing the order and the weight of the ordered goods. The buyer is automatically informed of the delivery price when placing the ordered goods in the shopping cart at www.bymilash.com - the price is visibly displayed in the itemized summary of the shopping cart.
3.4. The delivered goods also include an invoice, which is also a receipt for the buyer. The seller will send the invoice to the buyer electronically in the form of a link to his email address used for the purposes of this business case.
3.5. After the buyer receives the ordered goods, the buyer's statutory warranty period for the purchased goods begins to run for 24 months.
3.6. If the buyer decides not to pick up the ordered and already shipped shipment, the costs for returning the shipment back to the seller shall be borne by the buyer.